Managed IT Services
Los Angeles · Orange County · San Diego & Ventura County
Which Plan Is Right For You?
When choosing between the MANAGED CORE or MANAGED PRO+, clients should evaluate their specific business needs and risk tolerance. Here are five key points to consider when making that decision:
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Risk Profile and Security Needs.
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Operational Dependence on Uptime.
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Team Capacity and Support Frequency.
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Growth and Scalability Goals.
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Compliance and Insurance Requirements
The IT Guys Provides:
10 min
Average Response
90% resolution
On First Contact
24/7
Monitoring & Support
20+ yrs
Serving LA, OC, SD & Ventura County
We Are A Top IT Service Company ⭐⭐⭐⭐⭐
OUR PLANS
Explore Our Managed IT Plans
Explore our comprehensive service comparison below to see how our
MANAGED CORE and MANAGED PRO+ tiers stack up side-by-side.
While these plans are designed to cover the most common needs, we understand that every organization has a unique digital footprint. If your business requires a specialized approach, we can build a custom service plan tailored specifically to your infrastructure and goals.
Our priority is providing the exact level of support you need with total transparency, Not long-term contracts.
MANAGED CORE
Comprehensive managed IT at an affordable rate to support your CORE business functions.
Included in MANAGED CORE:
DEVICES
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Desktops
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Laptop
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Server
WORKSTATION
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OS Updates
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Patch Management
SERVER SUPPORT
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OS Updates
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Scheduled Maintenance
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Patch Management
HELPDESK & SUPPORT
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Remote Support*
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After-Hours Support
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End User Training
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End-to-End Vendor Management
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Guided Vendor Support
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Vendor Ticket Creation
GUARANTEED RESPONSE TIME (SLA)
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Standard SLA (Business Hours)
NETWORK INFRASTRUCTURE
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Firewall
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Router
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Swtiches
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Wi-Fi APs
REPORTING
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Annual Strategic IT Review
MANAGED PRO+
Comprehensive IT with priority support, unlimited Remote support, On-site support and total budget predictability.
Everything in MANAGED CORE, plus:
DEVICES +
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Mobile Devices
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Multiple Device Per User
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Printers & Peripherals
WORKSTATION +
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Anti-Virus
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Backups
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Hard-Drive Encryption
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Monitoring& Alerts
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Proactive Maintenance
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3rd Party Apps/Software Support
SERVER SUPPORT +
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Anti-Virus
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Backups
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Hard-Drive Encryption
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Monitoring& Alerts
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Proactive Maintenance
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3rd Party Apps/Software Support
HELPDESK & SUPPORT +
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On-Site Support*
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After-Hours Support
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End User Training
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End-to-End Vendor Management
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Guided Vendor Support
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Vendor Ticekt Creation
GUARANTEED RESPONSE TIME + (SLA)
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Expedited SLA (Priority Queue)
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Emergency After-Hours Support
NETWORK INFRASTRUCTURE +
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Battery Backup
REPORTING +
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Asset Inventory
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Security Reports
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Strategic BusinessReview (SBR)
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System Health Reports
*Support Allotment: Each plan includes a pool of monthly hours based on your device count, primarily utilized for system integrity and critical on-site needs. Usage beyond this pool—or client-initiated on-site requests—is billed at your tier’s discounted rate. See your Service Agreement for full details.
